FAQ

 E-Mail: hello@blancheir.com

 An innovative, futurist yet timeless watch brand

 Free worldwide shipping
on all orders.

 Over 1,500 customers love us

FAQ - Frequent Asked Questions

DO YOU OFFER FREE SHIPPING? HOW LONG DOES IT TAKE?

Yes! This is one of the perks of Blancheir that we pride ourselves in. We offer FREE worldwide shipping.

Generally, shipping takes between 5 and 10 days.

ARE YOUR WATCHES UNISEX?

Yes. Our watches can be worn by men and women.

WHAT IF MY DAUGHTER OR SON PLACES AN ORDER USING MY DEBIT OR CREDIT CARD AND MADE PAYMENT WITHOUT MY CONSENT?

We are not responsible for the actions of children if they choose to use his/her parent’s card and PayPal account without consent. Blancheir and PayPal cannot verify under-age users using parental accounts and cards for payments and orders.

Please contact Blancheir about the issue so we may cancel and refund your payment.

DO I HAVE TO MAKE AN ACCOUNT WITH PAYPAL TO PURCHASE ANY OF YOUR AMAZING WATCHES?

Yes, all payment transactions are done through PayPal. PayPal is used for transactions, order information, refund transactions, and records on purchases for Blancheir and PayPal Company.

HOW ARE YOUR WATCHES SO AFFORDABLE?

Aesthetics, class and quality of design can often be overlooked in a world obsessed with expensive tags. Often people wrongly place more importance on the tiny brand logo that is discretely engraved in their timepiece than the intricate details and aesthetics of their timepiece. Here at Blancheir we aim to provide irresistibly stylish, sophisticated timepieces at prices as low as we can.

ARE YOUR WATCHES WATER RESISTANT?

Indeed they are! All of our pieces are 3ATM Water Resistant. This level of protection will easily withstand splashes or brief immersion in water, or getting caught in the rain. However, they are not sufficiently resistant for swimming, diving or bathing. Keep it classy!

DO I HAVE TO PAY CUSTOMS AND/OR IMPORT CHARGES?

Blancheir cannot be held responsible for any custom charges made in your country. It is advisable to check the pricing guide at your local customs department if you think you may have to pay an additional fee.

I´M A FASHION BLOGGER, HOW CAN WE WORK TOGETHER?

Creativity and innovative ideas are always appreciated at Blancheir. So email pr@blancheir.com if you are interesting in capturing our timepieces when showcasing your classy, stylish outfits.

I HAVE AN ISSUE OR ERROR ON PAYPAL, WHAT DO I DO?

Please contact PayPal for any issues or errors that appear through their systems. Blancheir has no authority to fix or resolve any issues on PayPal accounts. Blancheir can only check if your payment has transfer completely to our Blancheir account for orders.